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Bug Description: JWA does not recover its connection from disconnects/reconnect or changing from Wi-Fi to phone data such as when leaving the house and my phone switches to the phone data mode.
Area is was found in: Home/work
How do you reproduce the bug:
Step 1- Icon the game down to do something else on the phone or just to take a break for a while. When I wake the phone back up and bring JWA back up, it connects back in BUT after darting something it gets a never ending trying to connecto ball (See the first screen shot) OR I get screen shot #2. When hitting the reconnect goes to screen #3. I hit the connect again and goes to screen #4. (What do you mean needs to update?) The OK restarts the game. The last two panels are other connection errors I was never getting before the 1.8 update.
How often does it happen: Very often
What type of device are you using: LG G8ThinQ
Anything else? (add screenshots or additional information here) Did we digress back to 1.3 & 1.4 connectivity problems?