This is for reporting bugs only, if you are having trouble making a purchase or need help recovering your account please post in Help & Support here.
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Cannot log in to my account
Area is was found in:
How do you reproduce the bug:
Step 1- Tried to log in with Google play which was signed in to my account.
Step 2 - My sons account, which is connected on my phone through Facebook, loads instead.
(add more if needed)
How often does it happen: Every time now.
What type of device are you using: Samsung Galaxy S20+ 5G. All devices have this problem.
Anything else? (add screenshots or additional information here)
Verified in Google play that I was logged in to my account.
Verified that Facebook was connected to my son’s account.