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4+ days stuck on the main screen Jurassic logo

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Bug Description:

Area is was found in:
Starting up the app
How do you reproduce the bug:
Step 1- tap the app to open
Step 2 - stuck on the Jurassic world alive logo, despite closing/background closing and reopening again. Has been at least since the 9th-early10th of July

How often does it happen:
Every time said app is opened/started

What type of device are you using:
iPhone 8+
Anything else? (add screenshots or additional information here) all one can provide in this specific issue is a screenshot of the main screen logo that flashes before your loading screen, that of which it is stuck on. Wondering if I’m apart of the previously mentioned issue in another thread.

A post was merged into an existing topic: Game crashes to load screen at launch