5$ “one time offer” over charged


#1

I was charged 18$ for what was supposed to a one time offer of 5$. Anyone else getting screwed over?


#2

Hi, JTSosa, I’m really sorry to hear that this has happened! In order to take a close look at your account and figure out what happened, please contact our support team at support+forums@ludia.com, including your support key in the email to help us find you faster in our system.


#3

Where can I find my support key?


#4

Happened to me once it said 2.79$ offer and charged me 4.99 it wasn’t much so I didn’t bother messaging them but if it’s a bigger issue then damn I better say something cause it didn’t just happen to you

Good luck!!