5star singetail doesn't level up when feed it

My 5star singetail does not increase in level when I feed it. It stays on number one but the number at the top changes.

Screenshot_20200527_125736_com.ludia.dragon3

Thanks for reporting this to us, Sam_Armstrong. This might be a visual issue caused by the training tier being higher than it should be. However, once the dragon reaches the required level for that tier, levelling will become visible again.

If you haven’t already, could I ask you to reach out to our support team here at support+forums@ludia.com with your support key and that screenshot so our team can take a closer look as well?

Thanks!

Thanks for getting back to me. Can you tell me what my support key Is?

Hey @Sam_Armstrong, if you tap on your player’s level icon on the top left, you’ll find your support key at the bottom left of the menu. It should be the 8 letter code. :slight_smile:

Something similar has happened to me too. I have 3 - 3star dragons that say they are maxed out but they are short of the number they should be. Since I don’t use 3 star except in the regular scuffles for trust points I wasn’t sure if it was a fluke thing cause the level up button is still green not gray like the 4-5 star dragons I have maxed out. I tried feeding it and wasted dragons and fish with not going higher.

Even more ridiculous is that my *3 singetail had a 75% chance of bumping up 1-*3 sheep a *5 sheep and all yellow dragons to reach the 10 card allowance and NOTHING happened the week before I gave the same dragon a couple of *3 sheep and 5 dragons and the same thing happened.It is bad enough that you guys put us in his position not giving dragons full power upon reaching max level, you are now making us feed away dragons and sheep only to get nothing in return! Give us a break!