Ludia Forums

A network error while opening profiles


I wanna unmatched with Liam and I can’t open his profile in ANY way.
Plus, I can’t open ANYONE’S profile. I just wanna see the pics… :confused:
It just says network error occurred. Otherwise the app works great but when I open profiles a network error ‘Occurs’. Can you help me? :smile:

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Hello Kittycorn_Me. I’m sorry for the trouble. Can you please message our team directly at support+forums@ludia.com? They’ll do their best to see what can be done.

Hi any chance you can fix glitch on picture it shuts off game and I haven’t got the upgrade since yesterday most have but most are wate for the upgrade still thank you please fix this asap

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Hey there, Christie_Legresley. Could you email our support team at support+forums@ludia.com with your support key so our team can take a closer look at this for you?

Thank you!

When I hit on pictures in game it turns off and says network era

please fix I’m also having trouble with my email to send in sophert how do I fix it it never happened before do I have to do perment unstall game and start fresh

Hi! Actually, my problem got solved, thank you! Maybe I just had to check the game another day! :blush::blush:

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