I got the yearly subscription for the first time, but don’t have the four velociraptors that the yearly subscription promised, is there anything I can do to get them or am I miss understanding something?
Welcome to the forums! I recommend that you contact customer support and explain your issue to them; you will most likely be compensated. It can take up to 5 business days for them to respond.
When I joined VIP, I got an Ammonite instead of Trex lol
Hi RippertheIndoraptor! As others mentioned, please reach out to our support team at firstname.lastname@example.org. You can also include your support key to speed up the process.
Ok thank you
I sent my issue through the in game support thing
Don’t know if that’ll be good enough or not tho
It will be, be mindful it takes 3 -4 days for them to respond