About the Jurassic World: The Game Yearly VIP Velociraptors

I got the yearly subscription for the first time, but don’t have the four velociraptors that the yearly subscription promised, is there anything I can do to get them or am I miss understanding something?

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Welcome to the forums! I recommend that you contact customer support and explain your issue to them; you will most likely be compensated. It can take up to 5 business days for them to respond.

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Welcome to the forums @RippertheIndoraptor ! As @Alpha06 has suggested, contact Support and they will get back to you !

When I joined VIP, I got an Ammonite instead of Trex lol

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Hi RippertheIndoraptor! As others mentioned, please reach out to our support team at support+forums@ludia.com. You can also include your support key to speed up the process.

Thank you!

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Ok thank you

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I sent my issue through the in game support thing

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Don’t know if that’ll be good enough or not tho

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It will be, be mindful it takes 3 -4 days for them to respond

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