Account backup


Hello @admins . I lost my JWA account after updating Google and now I can’t bring it back. I also don’t remember my Support Key. I’ve attached my JWA account details.

1 Like

@admins @moderators please help them with their accounts.

Hey @Jw_Gamester, Sorry to hear you lost your account! If you email support+alive@ludia.com we will be able to look into this issue for you.

Thank you