Ludia Forums

Account is gone

Alright so I lost my account a few years ago as a kid, i was beyond devastated, I tried to get it back by contacting support and I got no response, no I’m trying again, still no reply’s, I remember my support key a little and it’s very annoying that nobody responds, don’t you want me to play your game, I spent so much money on that as a kid and I want my progress back please help me out

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Hey Exho, I’ve sent you a private message.

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The same thing happened to me moments ago, I had so many dragons and about spent a year on this game and I’ve had so much fun, love this game. I would really appreciate it if someone could help me get back what I’ve lost please please please

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I’m sorry to hear that, SheTeenWolf_2001.

If connecting your account in the in-game settings doesn’t help, our team will do whatever they can to get your account back! You can reach them at support+forums@ludia.com. Please include some account information in your message.

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I lost my account too. I had to create a new one from another email account.

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