Ludia Forums

Account issues


Hi I love this game and wanted to continue playing. I had a android account and switched to iOS but I never logged into Facebook with the android account and accidentally did when the game made me start a new account on iOS. Now when I try to sync the android account to Facebook it tries to transfer the new account. Is there anyway to get the old account back


Hey Francisco_Mondragon, as only one game account can be linked to your Facebook at a time, our support team will have to assist you further with this. Could you email our team here at with the support key from your original game account and the new one that you have started? Thanks!