I emailed email@example.com 7 days ago about my son losing his account but have received nothing back, even a support ticket reference.
My son has had an account issue where all his progress has been lost. I had linked his account to Google play successfully but something has gone wrong and all progress has been lost. I have tried logging out of google play to revert to guest account but nothing isn’t working.
Please could you help with this as my son is very upset about this.