Ludia Forums

Account missing

I need to have my child’s account fixed. When she opened the game it gave her a new support key and a brand new game. I have both the old and new support keys.

Thank you

2 Likes

Hey Scyllamonster, could I ask you to email our support team at support+forums@ludia.com with the support keys that you have? Our team would be happy to assist you.

2 Likes