Ludia Forums

Account Recovery

Hey guys, so my IoS with all my JWA stuff was split in half due to it being so sensitive. I now use an android and don’t know how to recover it. I do remember my iCloud details, but will that recover the details on the IoS device?

Hey Chronic, if your game was linked to your Facebook account, you’ll be able to log in to your game on your Android device by reconnecting to the same Facebook account in the game.

If you need assistance, please don’t hesitate to send our support team an email at

Sadly wasn’t connected to facebook, that’s the issue.

If you reach out to our support team, our team would be happy to try and help you out with your account recovery. :slight_smile:

Okay, thank you.

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