Ludia Forums

Accused of spoofing

I was banned for 3 days for “spoofing” with no reason or cause. I suspect it was because i went on holiday last weekend and played while i was away, but i can prove i was physically there. Customer service refused to repeal the ban and now wont reply to my emails.

Terrible way to treat loyal customers. I have played this game daily and religiously for over a year. I have spent a lot of money on this game which i now entirely regret. Why invest in a game when you can be banned for no reason at any time? The game encourages travel! Unblock me Ludia and I expect an apology for the way i have been treated!