This is for reporting bugs only, if you are having trouble making a purchase or need help recovering your account please post in Help & Support here.
Please fill in the following fields!
Bug Description: activating a new incubator crashes the game. You know it will happen because once you active an incubator of any duration the time goes to 5 hours 40 minutes then the app will crash.
Area is was found in: battle tab/incubator tab
How do you reproduce the bug:
Step 1- go to set an incubator
Step 2 - see the 5 hour 40 minutes
(add more if needed)
How often does it happen: numerous times a day but not every time.
What type of device are you using: iPhone
Anything else? (add screenshots or additional information here)
I’ll provide a screenshot when I can. I’ve been trying to capture one for a while now.
It happened this morning to me. I had the app completely closed out and launched fresh to start for the day. I went to set a new incubator and it crashed after showing that time of 5:40:00
I believe sometimes it is avoided if you open your incubator before setting a new one. But it’s hard to know considering it doesn’t always crash. However it crashes often.
This didn’t start happening until 1.11 update. Since then I’ve uninstalled and reinstalled the game as well as powered my phone on and off and I’ve been on/off WiFi. It’s just a new bug since the update with the various others such as opening a strike tower incubator and getting al those icons and messed up screen until relaunch.