Ludia Forums

Ads and runes

Is anyone else watching the adverts in order to get the free runes, but is not always receiving them?

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I’m sorry to hear that the Ads videos didn’t award you with runes, Nodrog. If you haven’t already, please reach out to our team at support+forums@ludia.com with your support key. Our team would be happy to try and make things right for you.

Thanks!

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Will do. I just tried it again the first few were fine the last four were not.

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Thanks for updating us on the issue, Nodrog, and I’m sorry to hear that it had happened again. I believe our team is currently investigating the cause of this.

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Thank you, it does have me puzzled too.

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Just tried again - first time in 5 days - it seems to be back to normal.

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