Ludia Forums

Again error 10029

#1

This started yesterday but I didn’t give it much thought until today any Idea (login with Google).

#2

Hey Jose_Cruz, could you try changing the time zone on your device to either New York or Toronto and then relaunch the game and see if that works? If you had recently travelled to another location with a different time zone, try changing your device’s time to the same time zone of the location you had visited. There are also some troubleshooting here that might help as well: Stuck on loaded screen of game?
If the problem persists, please feel free to email our support team here at support+forums@ludia.com with your support key.

#3

Thanks let me try it

#4

I did what you said and no change occurred going to send the email.
Thanks

#5

I’m sorry to hear that didn’t help. Hopefully, our team would be able to help you and get you back into the game ASAP.

#6

Would I have to start from 0 , :frowning: