Alguém pode me responder uma pergunta//Can someone answer me a question

Eu estou com um problema meu jogo nao esta carregando sempre que tento entrar da algum tipo de erro ou simplesmente não carrega alguém mais esta com esse problema?

Translated from Portuguese

I have a problem my game is not loading whenever I try to enter some type of error or simply does not load someone else with this problem?

Unfortunately, our forums are currently only in English, we have gone ahead and translated your post using Google Translate. Please remember to include an English translation going forward.

Hey Gabriel_Castro, I’m sorry to hear that, do you have a screenshot of the error you are receiving?

In the meantime, please try restarting your device/internet connection and see if that helps.

Our team would be happy to try and help you as well if you email them here at