Ludia Forums

All my booster gone after new update

Uploading: 99B874AF-CC1F-4990-A1B2-67E70E94448E.png… Uploading: 23721278-073E-4B36-944B-F3C8D8C861F5.png… Uploading: 369EA0B9-25CD-4BCB-B8C1-1C7F93260C05.png… Uploading: 31611564-9FA3-452C-8A37-180C41DED234.png… Uploading: C5283F20-80FB-456A-9DBD-8A49D172D29B.png… Uploading: BCA6FD22-CC8A-45D5-AAF0-07BE120C95BB.png… Uploading: 169F2CAD-6D21-4B4F-99BB-8EA3C4FE453A.png… Uploading: 11DA327B-FB9A-4FB5-9F5E-464DB5994134.png… Uploading: D4FBC75D-6CC4-440E-B9DD-81A18FBF1EB5.png… Uploading: A095CE03-4EE0-4F5D-BB83-DF0C9DC220BD.png… How to claim back my booster . Previous tier 1 start from 2 now start from 100 . Even it is rebate 1k plus but not even for me upgrade until tier 5 for my 10 creatures now All my spend is gone . Feel upset and just feel been cheated by game. And I can’t even see any refund button , even you said “ can Click Refund”

Hey @VincentSilver77, I’m sorry to hear there’s been some sort of error with your game since the update. However, I’m a little…lost, as to what the problem actually is. I’m curious if you even have the correct forum? I’m not sure if there’s been a mistranslation or if you intended this to be for the Jurassic Park game. I don’t play it, personally, but they use boosters, right?

Whatever the case may be, you’ll need to contact support, either in-game or via email. I’m sure they’ll help you as best they can to figure out what happened and compensate you for any loss. The email is support+forums@ludia.com. Good luck, and I hope it gets resolved quickly!

Wrong category indeed. Should have tagged Jurassic World buddy. This is Dragons: Titan Uprising. Different game, though dragons are just evolved dinosaurs. :upside_down_face:

Hey VincentSilver77, I’m sorry to hear that. However, the boost reset is part of the new update. There is some more information here:

Regarding the “revert” option, the revert button should appear on the bottom right corner when you tap on the creature’s stat where the Stat Boosts were applied.