Ludia Forums

All my ingame progress is gone because of bad internet

Help i lost all my ingame progress because of bad internet i was at lvl 16 amd now i was back at the tutorial all of this happen because of bad internt

Hey dan1209, could you check your in-game Settings menu and see if your Facebook or Google Play account is still connected? If not, please try reconnecting and see if you are able to retrieve your saved data.

If you’re still having issues after doing that, please contact our support team at support+forums@ludia.com. Our team would be happy to try and help you out.

Man, I know from personal experience that SUCKS!!! I hope you get your account back!!

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No im not talking about my jwa acc my titan uprising acc is missing
But i do manage to get all my progress back by connecting to google acc

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I think this not the place for that. There’s another page for Titan Uprising.

Hey dan1209, I’m glad to hear that! Please don’t hesitate to contact our support team if you are experiencing any issues again. :slight_smile: