Alliance chat buggy


#1

Anyone else having issues with Alliance chat not working properly?

All day i’ve had issues where I couldn’t post a message, then when I tapped on donate it came up with an error and wouldn’t let me donate. I can’t remember the error now. Others in my alliance said they were having the same issues.

I went back into the game now, hours later and i cant see anything but 5 donation requests, no chat history or anything. Can’t tap on any of the donations nothing.

How can something break when there’s been no patch to break it?


#2

Hey there, @GPx, I’m sorry to hear that you have been experiencing this. Our team is aware of these issues and they are working on a solution, but they would appreciate any additional information that could be provided by players such as yourself. Reach out to them at support+forums@ludia.com, including your support key and any screenshots you might have. Thanks!


#3

You can go to your Application Manager>JW Alive>Storage and clear the cache (NOT the game data) and it should fix the problem. Good luck!