Ludia Forums

Alliance Problems

#1

I cannot collect my DNA that was contributed towards my request in my alliance nor can I send messges. It keeps showing a blank page. Am I missing something?

#2

You have to quit and restart the game if you want to send a message. it’s super broken.

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#3

I’ve done that twice now and still have the same issue

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#4

Restarting the app is only solution so far until developers solve this issue.

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#5

I’m sorry that this is happening @Jordon_Johnson, and we’re hoping that this issue will get addressed in the next update. Usually, restarting the game should help, however, could you try rebooting your device and then relaunch the game and see if that fixes the Alliance chat? If you’re still having issues after restarting, email our support team here at support+forums@ludia.com with your support key so our team can take a closer look. If you could include a screenshot of your Alliance chat, it’ll be helpful as well.

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