Ludia Forums

Alpha Battle getting stuck

#1

For two days now, my first Battle with the Alpha happens, then…it gets stuck. Screen of Death stuck with the “Loading” pop-up. Yesterday, I ended up killing the app after 20 minutes. When I started it up, lost the energy, but didn’t get any credit for the Battle. Can we get this fixed?

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#2

I’m sorry to hear that is happening with your Clan’s Alpha battles, @R_M_MacFru. Our team is aware of the issues, and they’re working on a fix. Once there is more information, we’ll be sure to try and let everyone know. In the meantime, do not hesitate to contact our support team here at support+forums@ludia.com with your support key if you still have any concerns. Thanks!

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#3

Thanks for letting me know it’s being worked on, Ned.

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#4

There are also some troubleshooting from our FAQ here that you could try now that might help as well: https://ludia.helpshift.com/a/dragons-titan-uprising/?s=troubleshooting&f=why-did-my-game-close-unexpectedly&l=en