Ludia Forums

Alpha chest results got lost - support doesn't do anything

Hi everyone!
Please help with the issue - 3 days ago I opened alpha chest lvl 10, saw the sheep and 4stars yellow thunderclaw, BUT nothing of these was added to my profile.
Support says it’s a glitch and everything was added, but it wasn’t.
Lately the game behaves terribly in general, i pay money but it glitches, loses results etc.
Please return my chest back!

Not good idea to show your support key on the forums. You may want to delete that.

Send email directly to Ludia at support+forums@ludia.com.

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