Ludia Forums

Alpha freeze at reward load screen

The alpha freeze bug is back. I finish my battle with the boss and it just hangs at the reward screen…loading. game freezes. Have to restart the game, lose my energy, no reward and my damage doesn’t reduce the HP of my clans alpha. Annoyed. Please beta test your updates.

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Hey Klora, I’m sorry to hear that you were having issues with the Alpha battle. Could you try some of the troubleshooting steps here and see if it helps:
If the problem persists after trying those steps, reach out to our support team here at with your support key so our team can take a closer look.

Yeah… iv’e been having the same problem…

Yeah this has happened to me twice within the last week. Now I have to wait another few hours for my chest.