Ludia Forums

Alpha went blank

Our clan was in the middle of battling a six star, everything went blank in each tab. When they came back we were reset to fight a three star, all members lost their fights and ranking. Our chest level dropped one. Will we be reset or did we lose everything and are starting again?

I’m sorry that happened, Denice_Huerta. If you haven’t already, please reach out to our support team at with your support key included in the email.

Thank you!

Ok, thank you Ned. I sent them an email with the support key & our clan name & number. Hopefully this will get fixed.

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