Ludia Forums

Alpha went to 1*

Our clan lost ALL alpha progress. Can you fix it? And why did it even happen???

@Rose @admins

Hey there Lagrow, did this occur as a consequence of the Alpha maintenance from last week? Or did this just occur now?

It happened today

And is this the first time you logged in and played an Alpha Battle since last week’s maintenance?

Hi Rose, it not the first time we played after the alpha maintenance. It’s only happen today.


Thanks for the info, and for bringing this up, I will let the team know! In the meantime if you (or anyone else reading) experience this, please email our support team directly at with your support key so they can assist you and investigate this!

No, I play every day

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This is not the first time this has happened to one of our clans. I do hope you can figure out a way to fix this from ever happening again to us or any other clan out there.

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The clan was 10* before the bug! Now we have to start from all over again…