Surprise us - and not with infuriating special events for your select local population.
Good surprises -
like an epic tower that’s not on the schedule.
Maybe a 5 chance darting event on an epic that just shows up one day (ideally a useful one! Raja, Brachi, Pterano, etc…)
Maybe a chest of 10K coins that suddenly appears.
Stuff like that.
Nothing major, but unannounced little bonuses that hint at the fact you actually give a rats rear end about making us happy, rather than reinforcing the idea that we are here simply for you to make a profit.
I think you’d be surprised at the change in attitude around here from a few simple gestures that would not impact your bottom line in the least.