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App Crashing During Opening (iOs)

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Bug Description: Cannot log in.

Area is was found in:

How do you reproduce the bug:
Step 1- Open the app.
Step 2 - Crashes before loading whatsoever.
(add more if needed)

How often does it happen: Everytime

What type of device are you using: iOS

Anything else? (add screenshots or additional information here)


Happening to me and several other people also


It’s happening alot on iOS devices it seems. Just randomly appeared out of nowhere, have heard reports from my alliance about this

I also am using apple phone, also crashing every time.
Several of my alliance with apple phones are also experiencing this issue.
Tried restarting phone, switching timezones, etc, still happening


@Ned can u help I have iOS and app won’t even ioen


Same here can’t open


Happening to my iPhone too, was ok a while ago. But my son’s android phone has no problem.

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It just happened to me

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Android seems fine. iOS is having this issue a lot seems like

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It’s been going on for like the past 20 minutes, or that’s when I noticed it at least

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My Android players are able to log in. Not iOS.





Same problem for me on iPhone. I thought it was just my phone and tried reinstalling the app. I just hope I can remember how to log in…

Just started happening to me, too. No problems earlier today, but sometime since about 3-3:30pm it crashes as soon as it starts up.

Same. Even deleted and downloaded and restarted but still crashing

@moderators @Ned can you guys please report this to Ludia?
It’s affecting essentially half of the playerbase


Im playing on Ihpne as well and it happens to more trhan jsut JWA, many other apps crush as well

This just started happening to me as well just a few minutes ago I try to open the app I see the Jurassic world live logo then it immediately crashes and I don’t even get to the beach scene loading page


The funny thing is we can’t even report this directly to support from within the game because those who are affected can’t open the game :rofl:

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Add me to the crash list

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