Ludia Forums

App Crashing During Opening (iOs)

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Bug Description: Cannot log in.

Area is was found in:

How do you reproduce the bug:
Step 1- Open the app.
Step 2 - Crashes before loading whatsoever.
(add more if needed)

How often does it happen: Everytime

What type of device are you using: iOS

Anything else? (add screenshots or additional information here)

18 Likes

Happening to me and several other people also

2 Likes

It’s happening alot on iOS devices it seems. Just randomly appeared out of nowhere, have heard reports from my alliance about this

I also am using apple phone, also crashing every time.
Several of my alliance with apple phones are also experiencing this issue.
Tried restarting phone, switching timezones, etc, still happening

2 Likes

@Ned can u help I have iOS and app won’t even ioen

2 Likes

Same here can’t open

2 Likes

Happening to my iPhone too, was ok a while ago. But my son’s android phone has no problem.

1 Like

It just happened to me

1 Like

Android seems fine. iOS is having this issue a lot seems like

1 Like

It’s been going on for like the past 20 minutes, or that’s when I noticed it at least

1 Like

My Android players are able to log in. Not iOS.

3 Likes

Samesies.
(iOS)

10101010

3 Likes

Same problem for me on iPhone. I thought it was just my phone and tried reinstalling the app. I just hope I can remember how to log in…

Just started happening to me, too. No problems earlier today, but sometime since about 3-3:30pm it crashes as soon as it starts up.

Same. Even deleted and downloaded and restarted but still crashing

@moderators @Ned can you guys please report this to Ludia?
It’s affecting essentially half of the playerbase

4 Likes

Im playing on Ihpne as well and it happens to more trhan jsut JWA, many other apps crush as well

This just started happening to me as well just a few minutes ago I try to open the app I see the Jurassic world live logo then it immediately crashes and I don’t even get to the beach scene loading page

2 Likes

The funny thing is we can’t even report this directly to support from within the game because those who are affected can’t open the game :rofl:

1 Like

Add me to the crash list

1 Like