When I click on the game it loads, but the home screen never pops up. It just stays on 100% and keeps loading but the game never begins. I restarted my device, deleted and re installed the game, and disconnected from my Wi-Fi but it hasn’t been working.
Hey Pho, you may need to clear up some internal memory by clearing the cache on your device, if this doesn’t work, try freeing up some extra storage space by removing any apps you’re no longer using and then relaunch your game. If you’re still having issues, could you contact our support team here at support+forums@ludia.com? Our team would be happy to help you.