App login


#1

My son had an android phone that logged in using his google account and that phone has been lost… so now he has my iPhone and can find no way to use the google login…

We can connect to Facebook but that would mean he has lost all his play up to the point of losing the phone.

Can the app login with google on iOS, how ?

Or can the data be transferred to a Facebook account?

Help… one very sad boy


#2

Hey there, DJC, we’re sorry to hear that your son has been unable to get into his game; we know how frustrating that can be, but we’re here to help. The way we have the game set up, you ought to be able to log in from any device using your Google credentials. If you are still experiencing difficulty with this, however, please feel free to reach out to us at support+forums@ludia.com, and we’ll be glad to walk you through the process step-by-step or find you an alternate solution!


#3

Hey try this, goto the game look at the top left of your screen should be a number. Press it then look for settings and press connect to Google play and press okay to the 2 things and it should be normal😊