Ludia Forums

App stuck at 16/24 Support does not answer


Hi there. My app has been stuck at loading screen 16/24 for the last 3 almost 4 hours.

Already swapped time zone, uninstalled and reinstalled, reboot the de ice etc etc. Sent email to Support but no answer yet.


Delete ur cache


Done. 4 times. Uninstalled 4 times, reinstalled 4 times. Deleted cache and all data.


Tried changing your time zone to toronto/NY?


I have the same problem. Have not tried the time zone trick, since I’m based in Asia. Wondering why changing a time zone will make a difference though…


I’m having the same issue. done all the uninstall/reinstall/reboot/cache/time zone stuff and nothing. still stuck.