App unstable on iOS?

Has anyone noticed the app being unstable? Crashing while spinning supply drops less than a minute after opening the app or mid battle. Often get logged out of GameCenter and have to log in again otherwise I am directed towards a guest account when I try to restart JWA.

Hey there, th3g3ntl3m4n. Our support team would be happy to check things on their end for you.

Could you please email our team at with your support key included in the email?

Thank you!

I have not been able to get past the boot screen for several hours. I have even reinstalled the game and tried without WiFi.

I’m having trouble on iOS too! It’s been a full week now of not being able to get past the loading screen for me! I emailed tech support, heard back once on Tuesday, and that’s been it so far :disappointed_relieved:

I have offloaded app and reinstalled as well as clearing some old message attachments. That seemed to have done the trick

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I’m just wondering if I’ll lose my account if I do that because I don’t have a Facebook account at all.

Hey alballerina, if you are playing the game on a Guest account, I wouldn’t recommend reinstalling the game. If you’re on an iOS device, may I ask if your game is connected to Game Center? If so, you should be able to access your account again by following these steps after reinstalling. :smiley: