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AR doesnt work in compatible phone

I just recently bought a Samsung galaxy s10e which is in the list of AR compatible phones. My ARcore by Google app is up to date. I am able to use AR in other games such as pokemon go no problem. However when I try to click the AR button in this game it shows the loading screen and freezes. I was really hoping to finally use the AR for this game with my new phone but sadly still cannot. Please fix this!!!

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Hey Valeri_Gonzalez, could you try re-downloading AR Core and see if that helps with the freezing? Also, try restarting your device.