AR won't pop up on IPhone! Help?


#1

Hello,
I have an IPhone 7 Plus but I cannot use AR. I know it is supposed to to show it with in my collections for my dinosaurs but it does not pop up. My little brother has an iPhone 5s and his does not pop up as well but my mom who has an IPhone 6, she is able to use the AR.

Can anyone help?


#2

Read through the support page. It should definitely not work on the 5s as far as the list goes. Check your ios version; only problem i can see.