Arena is not working, waiting for no opponents

Jurassic World Alive Bug Reports
#1

This is for reporting bugs only, if you are having trouble making a purchase or need help recovering your account please post in Help & Support here.

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Bug Description:

Area is was found in:PVP Arena

How do you reproduce the bug:
Step 1- no opponents just the countdown again and again
Step 2 -
(add more if needed)

How often does it happen:10 times in a row

What type of device are you using:ios

Anything else? (add screenshots or additional information here)
When press the arena battle
The screen will go to searching for opponents (30s)
And then
Go to waiting for opponents (60s), im trying to battle with others for 10 times and it just come to this screen with 60s countdown with no opponents This was so boring

If there was no opponents, let me play with the AI
IT WASTED A LOT OF TIME

#2

Well that makes two of us then i keep getting this pop up appear and even rebooting the game does not solve it for as long as a half hour at times, i have lost so many PvP battles when this happens that i have lost count of how many trophies / medals i have lost when it happens.

Screenshot_20220301-204249_JW Alive
Screenshot_20220301-204249_JW Alive1198×1598 179 KB

#3

Hey @T_T, and @JoeVolcano27. I’m sorry to hear that there seems to be an issue with the Arena for you.

If you haven’t already, could I ask you both to please email your support key to our team at support+forums@ludia.com? It’d allow our team to take a better look at things on their end.

Thank you!