Ludia Forums

Backup/Restore

is there anyway to backup or restore my current progress in lovelink. i need to restore my phone and i don’t want to lose any of my data for lovelink.

Sadly, not at the moment, @nopeaznape. We don’t recommend uninstalling the game. However, if you need to restore your phone, I would recommend saving/writing down your support key.

Once you have restored your device, please email our support team here at support+forums@ludia.com.

where do i get a support number

Hey nopeaznape, tap on your in-game profile icon, and this should bring you to your profile page. Once you are there, tap the “gear” icon next to your profile picture. Your Support Key should be at the bottom right of the screen from the Settings menu.

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