Ludia Forums

Barren map, literally nothing unless You use scents

Jurassic World™ Alive Bug Reports
#1

This is for reporting bugs only, if you are having trouble making a purchase or need help recovering your account please post in Help & Support here.

Please fill in the following fields!

Bug Description:

Area is was found in: All the map

How do you reproduce the bug:
Step 1- You Open the game
Step 2 - Wait for ir to load
(add more if needed)

How often does it happen: Everytime I Open the game

What type of device are you using: Android Redmi Note 8

Anything else? (add screenshots or additional information here)

Screenshot_2021-02-23-18-49-16-760_com.ludia.jw2
Screenshot_2021-02-23-18-49-16-760_com.ludia.jw21080×2340 1.35 MB
Screenshot_2021-02-23-18-49-03-893_com.ludia.jw2
Screenshot_2021-02-23-18-49-03-893_com.ludia.jw21080×2340 1.48 MB

I have tried reinstalling the game and it still didnt work

3 Likes
#2

Hello Cristian_Blanco! Would you mind contacting our team at support+forums@ludia.com with your support key? They’ll be happy to investigate.

1 Like
#3

Just happened to me as well. Except whole map was blank. Not even a spawn.

Restarted game and everything was back.

1 Like
#4

I’m having a similar situation. It happens when I stop playing the game for a while, do other things on the phone, etc. where teh game goes to background. When I come back to the game, it logs me back in, connects to the server and reloads the map. But the map is blank: no dinos, no sanctuaries, no supply dumps, etc. Nothing other than the buildings and streets around me. I can walk around and it will keep my GPS position accurate on the map but there’s nothing to do. It happened after the latest update. Its very consistent and repeatable. If I force close the game, then restart it, its fine until I let the app go to background the next time.

Specs:
Phone: iPhone 7
iOS: 14.4
Game version: 2.5.23

1 Like