Battle freezes


I have often had the battle freezing right at the start and have to restart the game. Anybody else had this problem.


Hey Capchris11, having that happen before a battle is definitely annoying. It sounds like it could be an issue with your connection, so let me see if I can assist you.

Can you make sure that you are not switching between connections when playing the game? Switching between WiFi and data can cause issues with the game loading. I also recommend that you are on a stable connection before launching the game.

You can also find troubleshooting steps on this thread here for connection issues, and it might help if you try them:

Our support team could also assist you on this if the issue persists. You can email our staff here at, including your Support Key in the email.