Battle Issues


I’ve been having an issue with my JWA account. I will attempt to battle and the loading bar will go almost to the end and then never load. I can no longer battle. Everything else works fine. I’ve tried restarting the app or my phone. I’ve deleted and redownloaded it several times over the past month and it still has the same reoccurring issue.


Hey Courtney_Pace_Michae, this issue sounds like it could be caused by your internet connection, and it might help if you tried some of the troubleshooting steps on this thread here: Stuck on loaded screen of game?

If the issue persists after trying the steps, reach out to our support team at with your support key included in the email.


I reached out and am waiting for a reply! Thank you for replying on the forum though :blush:


I couldn’t even select any moves!!???


Used t happen to me… I just close the app and then re launch it