Ludia Forums

Battles, alliance and missions

#1

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Bug Description: I keep having troubles in battles, get disconnected. Also I’ve joined an Alliance but cannot access to the mission and can’t donate or receive adn.

Area is was found in:

How do you reproduce the bug:
Step 1-
Step 2 -
(add more if needed)

How often does it happen: too many times

What type of device are you using: Android, xiaomi A1

Anything else? (add screenshots or additional information here)

#2

I’m sorry to hear that you’re having some problems with your battles @Mariana_Jalili1. Could you try some of the troubleshooting steps here and see if it helps: Lost a battle I was winning
Also, our team has disabled the Alliance Missions for the time being while they work on a fix. However, rest assured that it’d be back soon!
If you’re having trouble donating or receiving DNA from your Alliance members, could you try rebooting the game? Please make sure you completely close out the game to allow the game to refresh fully. If you’re still having issues, reach out to our support team here at support+forums@ludia.com with your support key and our team would be happy to help you.