Beware of claiming toothless trust points

Gouldy · June 18, 2019, 7:31pm

Got none after bugging out

Talisax · June 18, 2019, 7:33pm

I didnt even get that much

Ned · June 18, 2019, 7:35pm

Our team is looking into this, @Gouldy.

Radnap · June 18, 2019, 7:43pm

I haven’t received any mail with Trust Points yet

Seabird · June 18, 2019, 8:09pm

ooh i checked my mail this morning and saw a generated message with nothing on it and got an error message when i opened it, was that what it was? :0c

Ddedo · June 18, 2019, 8:55pm

As i wrote in the bug post i didnt get any email for claiming toothless trust points

Hope u can fix It soon!

Cephalopotamus · June 19, 2019, 2:09am

Same happened to me.

MauiDragons · June 19, 2019, 2:29am

Never even received the mail with Toothless TP

Nkob · June 19, 2019, 3:37am

I didn’t get any mail as well

CR7 · June 19, 2019, 4:05am

i got 1050, claimed it and get a copy of toothless, and also a baby toothless with 101 TP

Pro_Fox · June 19, 2019, 4:28am

I didn’t even get the message (╯︵╰,)

ShardEmbersRex · June 19, 2019, 4:49am

hey, @Gouldy the same thing happened to me but when i went to toothless he had them…?

AustrALIEN · June 19, 2019, 9:09am

Ned, I had a slightly different experience today. I stupidly didn’t take screenshots, but I’m sure that the error note was the same.
However the mail that was in my terror mail was old mail that I claimed a couple of weeks ago. (below screenshot)

I wasn’t aware about this bug when I pressed the ‘Claim All’ and got the error.
Hope this is helpful. Or should I still report to support?

Uptoolayte · June 19, 2019, 12:08pm

Yep, exactly what I experienced!

PrairieGirl · June 19, 2019, 1:27pm

Everyone in my family got trust points except me!

GenVeers · June 19, 2019, 1:41pm

Have received no mail at all since the update let alone any trust points!

Ned · June 19, 2019, 2:08pm

Hey AustrALIEN, could you reach out to our support team here at support+forums@ludia.com so our team can take a closer look? Please make sure to include your support key and that screenshot as well. Thanks!

Nahnah07 · June 19, 2019, 2:41pm

My husband received over 600 in toothless points and I didn’t get any. Please fix
(Toothless points was the only thing to claim right?)

Ned · June 19, 2019, 3:12pm

Hey Vikings, regarding the Toothless Trust Points, could you reach out to our support team here at support+forums@ludia.com with your support key if you haven’t already? Our team would be happy to assist you further with this.

Thanks!

hunteranubis · June 19, 2019, 10:48pm

I didnt get the mail