So boost 2.0 released and I message Ludia via in game portal and I received an automated message and I’ve attached a screen shot. Did you receive this also?
-next I’m not stupid and know boost 2.0 update changed the value of boosts , per tier costs ect…
They don’t need to explain that.
Next I’ve messaged back everyday since and they WILL not even look at my account or write back .
-I’m guessing Ludia thinks they get everything right!
Yes 1.5x boosts were to be issues to everyone. I even believe people who missed daily DBI’s got them issued to them. Ludia simply used the easiest method of issuing everyone’s boosts back with the least amount of errors knowing some would be incorrect. But why worry about the few when it’s about the many! Right?
At this point just refund all my money I’ve spent on boosts and I’ll go boost free if I’m not getting what I’ve earned and also paid for on every sale they basically had! Some are probably saying and thinking I’m complaining about “FREE” boosts and that’s not the case or the way to look at it.
If Ludia even looked into my account and tried to be customer service and not giving me the cold shoulder to my complaint then I’d have a bit more respect for their services at least.
I’m tiered of complaining. I’m tired of contacting support and having to come to the forums to actually be heard and replied to.
They said in the update boost store sales were here to stay but they haven’t been in store since 2.0 update? So why? They must be evaluating the sales? Will the amount change or the price?
I’m not going any deeper I just want what everyone else got or at least most got ! Their full boosts back and YES the same credit 1.5 ! I’ve worked just as hard if not harder to earn my boosts then anyone here so I deserve the same . Why do I complain about free boosts or my paid boosts and earned ? Because I’ve paid to play and worked at this game since beta hard if not harder then most I know when it comes to Darting and daily’s.
Just look into my account and see my screen shots I’ve taken of over 33 dinos boosted ! They won’t take screen shots in that number ? Look into my account and see at the minimum before you just give me the cold shoulder.
@Ned sorry to burden you ! BUT be sure support gets this message ! Ohh and ask them to reply to my weeks of messages in game via support !