Bought a rare incubator but didn’t got it


#1

Hello so here’s what happened.So about 2 hours ago I accidentels bought a rare incubator by mistake so when I misclicked and realized that a bought a tête incubator I immediately closed the app hoping that the incubator won’t be bought and that my 640 « money » won’t be wasted but when I reopened the game my 640 were gone AND i didn’t even got the incubator. So It would be really nice if I could have either my 640 or the rare incubator back and Thank youuu Ludia for the incredibly fun game you have made :blush::heart:


#2

Hey Aziz_Kouka, I’m sorry to hear that you’re having trouble with your in-game purchase. If you don’t think you received your Incubator our support team would be happy to assist you if you reached out to them here at support+forums@ludia.com with your support key.