Bought a rare incubator but didn’t got it


Hello so here’s what happened.So about 2 hours ago I accidentels bought a rare incubator by mistake so when I misclicked and realized that a bought a tête incubator I immediately closed the app hoping that the incubator won’t be bought and that my 640 « money » won’t be wasted but when I reopened the game my 640 were gone AND i didn’t even got the incubator. So It would be really nice if I could have either my 640 or the rare incubator back and Thank youuu Ludia for the incredibly fun game you have made :blush::heart:


Hey Aziz_Kouka, I’m sorry to hear that you’re having trouble with your in-game purchase. If you don’t think you received your Incubator our support team would be happy to assist you if you reached out to them here at with your support key.