Bought one time offer incubator but


#1

As I bought the Incubator, it all of suddenly says canceled??? Now its pending in my account but I didn’t get anything.


#2

Hey Jason115, if your purchase went through and you still haven’t received the contents from the one time offer, reach out to our support team here at support+forums@ludia.com with your support key and purchase information and they’ll be happy to help you.