Broken Showcase Incubators


#1

Just bought two of the showcase incubators that went on sale in Jurassic World Alive. Problem is it gave me the old incubators from last week. This isn’t what I wanted and would like a refund o these purchases.


#2

good luck with that, expect an answer from them in a couple days/weeks


#3

Hey there, Reinorvak, I’m sorry to hear that this has happened in your game. I know that this must be frustrating, but our support team would be glad to look into this for you! Please reach out to them at support+forums@ludia.com, remembering to include your support key in the email so that we can find you in our system faster.