Broken Showcase Incubators


Just bought two of the showcase incubators that went on sale in Jurassic World Alive. Problem is it gave me the old incubators from last week. This isn’t what I wanted and would like a refund o these purchases.


good luck with that, expect an answer from them in a couple days/weeks


Hey there, Reinorvak, I’m sorry to hear that this has happened in your game. I know that this must be frustrating, but our support team would be glad to look into this for you! Please reach out to them at, remembering to include your support key in the email so that we can find you in our system faster.