Bug: Blank Screen Room


#1

Not sure if it is only my device. One Plus 3. Found that when doing challenges, just after entering a new room, it will sometimes auto advance to a blank room. Can still see the hero abilities below and pass turn, but the actual heroes and enemies cannot be targeted as that portion of the screen is blank.


#2

Hey Brian_Leong, thanks for reporting this to us! This can sometimes happen after winning a boss battle, and you select a room too quickly, it can put you into a “blank” room. However, our team is aware of this, and they’re looking into it.

If your issue is not related to a boss battle, reach out to our support team here at support+forums@ludia.com with your support key and any screenshots you might have so they can investigate this.


#3

I encountered this issue twice in the past month (On a samsung Galaxy Tab E).

The work-around I found is to close the app, relaunch the game, and then accept the prompt to continue the in-progress dungeon.