Iām sorry to hear that you are still having this issue, Orloch, and I can understand that it can be frustrating. Could I ask you to contact our team here at support+forums@ludia.com with your support key and the message that you were trying to send before that happened so our team can investigate?
Thanks Ned, I have previously submitted a ticket for this issue without response. I will resubmit after the more significant issues have been resolved.