Have been experiencing the same issue hundreds of times already.
When having a very clear chance to win, the screen freezes out. The autobot selects the weakest attack for your mon. And you’re gone.
This is despite having a full bar 4G connection.
On a related note, there are many types of error codes. So if we decide to continue playing we have to live with junk servers the game have.
My take, although the fun of the game is the arena, there are so many issues unattended. Freezing screens, bot accounts, pitted against unfair opponents (overpowered opponent mons) and being disconnected when you’re clearly winning - despite having excellent internet coverage
Battle about to start… disconnected…
Managed to log into the game. The game freezes.
Result ain’t pretty at all.
Chasing an Epic mon… hoping that it won’t escape… guess what…?
What did Ludia do? Hmmm… Nothing to tell the truth.
Their concern is their shareholders; not stakeholders.