Ludia Forums

Bugs when logging in

Hi whenever I log into Jw alive I always see disconnected from gps and a dark screen even though I have full bars and have allowed my location still nothing happens can someone help me pls, and also I can access the allience ( even though I’m not in one ) my collection and the shop and the news everything but the map

I Mean seriously look at this


image

Hey Joeyboiii. Our FAQ here might have some information that could help:

If you’re still having problems, our support team would be happy to try and help if you email them at support+forums@ludia.com with your support key!

I’m sorry but that hasn’t worked for me

thanks my issue has been fixed.

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Ok so has mine

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